Charlie Maclean Bristol

Charlie's career started in the military and then into emergency planning and business continuity. After a successful career working within the public utilities sector Charlie founded Plan B Consulting. He is now a highly experienced and award winning consultant and has worked across a wide variety of sectors. He is a Member of the Business Continuity Institute and a Fellow of the Emergency Planning Society. He routinely talks at business continuity events, has had a number of articles published in trade journals and is a visiting lecturer at the University of Hertfordshire on their Emergency Planning and Disaster Management MSc.

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The Case Against Situational Crisis Communication Theory

Following Charlie's previous bulletin 'Crisis communications, a dark art?' about how you can develop a crisis response strategy from Timothy Coombs' Situational Crisis Communications Theory (SCCT), this week's guest author Jim Preen makes his case against SCCT.

17 January 2020

“I came away with so many ideas and actions for my organisation and I now fully understand BC.”

Louise Squires
Allianz
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