Rebecca York

Rebecca is a key member of the account relationship team. She produces quotes, liaises with customers, and is responsible for pre and post course administration.

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The Case Against Situational Crisis Communication Theory

Following Charlie's previous bulletin 'Crisis communications, a dark art?' about how you can develop a crisis response strategy from Timothy Coombs' Situational Crisis Communications Theory (SCCT), this week's guest author Jim Preen makes his case against SCCT.

17 January 2020

“Thoroughly enjoyed this course, James [McAlister] made this such an enjoyable subject. His knowledge and experience of BC was absolutely outstanding.”

Charlene Kerridge
Cornwall Fire & Rescue Service
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