Following Charlie's previous bulletin 'Crisis communications, a dark art?' about how you can develop a crisis response strategy from Timothy Coombs' Situational Crisis Communications Theory (SCCT), this week's guest author Jim Preen makes his case against SCCT.
17 January 2020
“James [McAlister] was able to add additional content and experience to the course, which was very helpful.”
Donna Shufflebotham
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