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The Case Against Situational Crisis Communication Theory

Following Charlie's previous bulletin 'Crisis communications, a dark art?' about how you can develop a crisis response strategy from Timothy Coombs' Situational Crisis Communications Theory (SCCT), this week's guest author Jim Preen makes his case against SCCT.

17 January 2020

“I thought the trainer [James Royds] was excellent and certainly knew his subject. He challenged us to really think about organisational resilience. The breakout sessions were most effective.”

Rebecca Thomson
The Scottish Parliament
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