Case Study
By Conor O’Brien – Group Risk, Compliance and Assurance Manager, 2021
Manchester Airport Group
CBCI Certification Course
Case Study
By Wendy Marley – NECS Senior Governance Officer, 2021
NHS North of England
BCI Introduction to Business Continuity
“What a thoroughly useful course this proved to be. The course was pacy enough to maintain interest, yet there was plenty of time to discuss aspects of the course that we needed more insight into. The team learnt so much and feel ready and fully equipped for any eventuality.”
Crisis Comms & Public Relations after a Cyber Security Incident
“James McAlister [was] positive, enthusiastic, responsive to the needs of the group, knowledgeable, professional, timely.”
“James [McAlister] was very interesting to listen to. He made you feel at ease asking questions and really explained the learning.”
“I find it slightly amazing how well structured the session was & how Gillian [Logie] managed to get everything covered in time. There was an appropriate mix of lecture, discussion and group activity. I will be recommending the course to my colleagues.”
“Gillian [Logie] was great and other delegates were very engaging which made the whole training package enjoyable and informative. The use of Kahoot was a fun way to quiz knowledge and engage as a group with some friendly rivalry!”
“James [McAlister] has been an amazing facilitator. The way he had facilitated the whole course was outstanding. The training was so well curated that I could easily understand important aspects.”
“Gillian [Logie] has a fantastic manner and approach and her delivery skills are second to none, as is her knowledge. BCT have certainly cracked online training!”
BCI Developing and Managing the Business Continuity Plan
“James McAlister was excellent – very knowledgeable and enthusiastic throughout – drilling us on the good practice guidelines but also sharing a lot of practical examples from his own experience. It can be difficult to keep everyone engaged when the training is remote but he managed it. Many thanks to everyone – very enjoyable course and very pleased with the results.”
“Gillian [Logie] was exceptional, great depth of subject matter knowledge and made the sessions interesting.”
“A fantastic course. Extremely well put together and delivered on all counts. The exam was incredibly hard but the advice and guidance of the instructor [James McAlister] was spot on and it is all down to the amount of revision effort put in by the student. I would recommend this course and method of learning to anyone who was interested in attaining the CBCI qualification. BCT are a pleasure to deal with in terms of customer service and all administrative processes. Many thanks to all involved. ”
“The way that James [McAlister] managed to deliver such a volume of information in a short time via remote training was superb.”
“James [McAlister] was absolutely excellent! Almost felt like being in a classroom. I have completed 2 other virtual training courses and he was head and shoulders above the rest.”
“This was one of the best courses I have taken in some time. It was an excellent class that was most ably facilitated by Gillian [Logie]. She was patient, helpful and explained concepts clearly.”
“The course was great, I met some lovely people and James [McAlister] was an amazing tutor. He talked us through scenarios and his own experiences which helped embed the information.”
“Exceptionally good. David Hutcheson was really good, and obviously knew the subject really well.”
Pandemic Planning Online Session
“David [Hutcheson] has been brilliant to listen to during this crisis. Hope he can do more sessions!”
The Great Return: How to Restart Businesses from COVID19 Lockdown
“[James McAlister was] incredibly engaging which is very important when undertaking the course via online tools. Very well experienced in a lot of BC aspects and incredibly helpful. The course delivery online was much better than I expected.”
“James [McAlister] was very approachable, kept all members of the group engaged and tailored advice to the relevant experience of each attendee.”
“Charlie [Maclean-Bristol] was a great tutor, both knowledgeable and approachable. A great course!”
BCT Certificate in Cyber Incident Management (NCSC Assured Training)
“Excellent and efficient course.”
“Considering the course had to be delivered online the full process was incredibly easy and all instructions were timely and helpful.”
“Thank you all for the great 5 day training. I learnt a lot and really enjoyed it. Glad there is this live training as I would never fly over to UK to attend a course. Hope I have a chance to attend other courses in future. ”
“We would highly recommend the course: as BC professionals the experience shared by the tutor and other participants was enlightening and the GPG have definitely helped to better understand some steps of the methodology. The course has also given us many resources and examples to improve the way in which we explain the BIAs and plans to clients during a BC program implementation. James [McAlister] was fantastic. He has a great deal of experience in the sector and tremendous energy and sense of humor.”
“James [McAlister] is Exceptional. Extremely good. A pleasure to attend his classes. The course was excellent, focused and well oriented. This is the best possible preparation course for CBCI.”
“A very informative course, easy to work through but requires self discipline, making time to both read the content and revise prior to sitting the exam. The latter to one side, an enjoyable course and content not too complicated to understand.”
“James [McAlister] was a wonderful trainer. Full of knowledge and enthusiasm. He was continually sharing his expertise during the week. Business Continuity Training was a great experience and helped me understand the demands and the context that we are facing as a BC team internally.”
“Proper training with high experience and strong practical knowledge.”
“Highly recommend. A deep journey into Business Continuity, especially for business continuity professionals.”
“I think the course covered everything I can think of. Everything was great.”
“James [McAlister] was very engaging and a very good tutor.”
“Really good course for an introduction.”
“I found the trainer [James Royds] excellent and could answer all my questions asked. James went out of his way and provided all participants with useful handouts and documentation. Really appreciate it and a big thank you to James.”
“The course tutor [James Royds] was very flexible in his approach and provided effective support when the concepts or information given required further explanation to ensure my understanding. He was very open to questions, comments and observations about our particular requirements.”
“James [McAlister] is one of the best teachers I’ve ever had. He made the online training very interactive.”
“Very helpful training and facilitating to achieve my training objectives.”
“I really enjoyed it, it was really well delivered by Andy [Mason] and covered a lot of the GPG (Good Practice Guidelines) in depth. I would also say that the external insight Andy provided from his experience really helped bring some of the theory to life.
I have recommended the course to others in my BC team as a result.”
“The training was very rewarding. I appreciated a lot. The instructor was knowledgeable on the subject matter, he provided clear examples and he asked questions to the participants which further enriched the training with the exchanges of experiences and best practices.”
“Great instructor, excellent background in the subject area, wonderful discussions with the group. I found the whole experience fantastic. Great group of people and good course. Will recommend.”
“We were delighted to use BC Training and especially happy to have James Royds to conduct our training course. Our team is now all training up to CBCI and we are looking forward to further training courses in the future. Many thanks for enabling this all to happen.”
“Very knowledgeable, experienced, approachable and friendly. An excellent course, excellent trainer, excellent provider, I cannot fault it!”
“The training was very useful and the trainer showed a deep knowledge of the topic. I really liked it.”
“Eamonn [Keane] is a very friendly, funny and likeable character, with extensive knowledge and a clear passion for his profession.”
“It was a really good course, better than I expected! It was a good learning experience.”
“The course was an enriching experience. I’m very happy to have chosen the classroom version of the training. I loved the networking opportunity it offered me and my BC peers. Werner is knowledgeable and experienced, and more importantly, very adept at transferring that knowledge and making it come to life. I’m inspired to transfer and apply what I’ve learned to my day to day as a BC professional.”
“The content was good, Gavin was very informative. I enjoyed the interactive parts of the course.”
“James [McAlister] was an excellent, supportive tutor who kept me engaged throughout the 5-day course. His extensive knowledge meant that he could talk through numerous real life examples when explaining a subject. He was also extremely patient when answering the many questions he was presented with!
This is the best course I have ever attended. I was worried about completing a 5-day course in case it lost momentum during the week, but this didn’t happen. James was such a knowledgeable, engaging tutor that I was invested all the way through. I have learnt so much which will assist me in my role and benefit my organisation. I cannot recommend this course enough!”
“I honestly thought I would struggle more with how little experience I had with BC before the course but James [McAlister] made everything really clear and simple to understand. I especially thought it was helpful when we broke out into groups and worked in a hypothetical situation.”
“The training course was excellent and very beneficial to learn more about BC. James was amazing, very knowledgeable and delivered the course exceptionally well. Great experience and course with excellent material.”
“Andy is an excellent tutor and really helped me relate the GPG to my organisations practices, it was really helpful hearing his own experiences which added to the course.”
