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Browse the latest BC Training Bulletins

Thoughts on the Coming New Year

Jan 06 2023

In the first bulletin of 2023, Charlie discusses the potential issues that may arise this year and how organisations may...

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Disaster Trolls Podcast

Nov 18 2022

Charlie recommends a podcast series he’s been listening to recently and discusses why it is important for business continuity professionals...

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You’re on the slippery slope…

Oct 07 2022

In this week’s bulletin, Charlie talks about how to rebuild your reputation after a mistake, the government being in a...

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James Watt of BrewDog – Never go to court?

Sep 30 2022

This week's bulletin looks at reputation, court cases, and how to manage targeted abuse.

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Should PMs Party?

Aug 26 2022

In the age of camera phones and social media, it has become harder for public figures to hide from the...

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The Role of Human Resources in Workplace Emergency Management

Aug 05 2022

Human resource (HR) leaders have a crucial role in workplace emergency management. They should support all stages of the emergency...

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Include a ‘Working Strategy’ in Your Plans

Jul 22 2022

This week, Charlie discusses why using a simpler incident response model is better suited for clients. For a long time,...

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Working in a Hybrid World – The Future of Incident & Crisis Management Rooms

May 20 2022

Business Continuity Awareness Week (BCAW) has been running this past week to raise awareness about the new hybrid work environment and...

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Rota Power Cuts and an Old Incident Revisited – Auckland Power Outage, 1998

May 06 2022

This week, Charlie discusses his experience with power cuts in Johannesburg, and previous famous power cuts, such as in Auckland....

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Product Recall: A Checklist of Actions

Apr 22 2022

This week, Charlie creates a checklist for you to follow in case of a product recall situation. This week I...

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Managing incidents ‘on the back foot’ – Britain’s poor response to issuing visas to Ukrainian refugees

Mar 11 2022

With the ongoing criticism of the UK’s visa scheme for refugees fleeing the war in Ukraine and the news that...

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Common Crisis Lessons Visible Within the Ukraine Conflict

Mar 04 2022

While in the midst of an international conflict, Charlie comments on the lessons we can all learn from the crisis...

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Crisis Communications – Do You Have a Team?

Feb 25 2022

Charlie lists his suggestions for organising your incident management to include communications roles, and what that may look like.

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Case Study Zouma: Don’t Mess With Cats…

Feb 11 2022

This week, Charlie comments on how Raith Rovers and West Ham have handled their recent PR incidents, and what we...

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Storm Arwen: Lessons Re-Identified?

Dec 10 2021

This week Charlie discusses Storm Arwen, the cycle of lessons following an incident and why business continuity professionals need to...

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Crisis Support Teams – What are they & do I need one?

Nov 26 2021

Creating an effective crisis management team can be complex as you have to take many factors into consideration. In this...

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Comments on the Yorkshire Cricket Club Racism Crisis

Nov 12 2021

Have you given any thought to what your company would do if they were accused of wrongdoing and suddenly in...

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The Future of Incident & Crisis Management Rooms Post COVID – In a Hybrid Working World

Oct 22 2021

Need a more effective way of conducting meetings in this new hybrid world? Charlie discusses the pros, cons and solutions...

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Fantasy Crisis Communications – Prince Andrew

Oct 01 2021

In today’s bulletin, Charlie dives into Prince Andrew’s court case and the communication issues surrounding it. Discussing the importance of...

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What Can We Learn? – Afghanistan 2021

Aug 27 2021

In today’s bulletin, Charlie discusses the devastating events unfolding in Afghanistan and what we need to learn from this as...

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Is Crisis Management Only For “Unprecedented and Extraordinary Events”?

Jul 02 2021

In this week’s bulletin, Charlie discusses the debate around the definition of crisis management and what he thinks crisis management...

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The Importance of Incident Response Training for First Responders

Jun 25 2021

Charlie discusses why incident responders are important to have within your company and the benefits of training them to a...

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BrewDog Crisis Communications: Case Study Review

Jun 18 2021

This week Charlie takes a look at BrewDog’s crisis communications, including how well they handled accusations against them and how...

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Hypercomplexity: Which Incidents Should We Be Preparing For?

Jun 11 2021

In this week’s bulletin, Charlie discusses the idea of a hypercomplex world and preparing for different scenarios in it. A...

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