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Browse the latest BC Training Bulletins

The RAAC Crisis – What Can We Learn?

Sep 08 2023

This week, Charlie discusses the ongoing RAAC (Reinforced Autoclaved Aerated Concrete) crisis and advises us on what we can take...

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An Old Threat Returns…Computer Outage

Sep 01 2023

Charlie discusses the recent IT failure of NATS which caused numerous flight delays and gives an insight into why we...

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When to Use Silence as a Crisis Media Strategy

Aug 25 2023

In this week’s bulletin, Charlie discusses the positives and potential drawbacks of keeping silent after an incident, and looks at...

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Arrogance: The Undoing of Many Senior Managers – NatWest Thoughts

Jul 28 2023

In this week’s bulletin, Charlie shares his thoughts on the recent NatWest scandal and discusses how senior managers should handle...

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The Covid Inquiry: Some Thoughts

Jun 30 2023

In this bulletin, Charlie shares his thoughts and opinions on the current controversy revolving around the Scottish Government. He dissects...

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Coordinating Emergency Response and Business Continuity in Manufacturing

Jun 16 2023

Charlie discusses the different emergency response and business continuity issues to consider after an incident, and how both teams can...

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What can we learn from the recent outbreak of fighting in Sudan?

Apr 28 2023

In this week’s bulletin, Charlie discusses the importance of being prepared for potential incidents when sending staff abroad for work...

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Online Reputation Management

Mar 03 2023

In today’s bulletin, Charlie discusses how you could salvage your reputation after an accusation, using Online Reputation Management (ORM) companies....

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Disaster Response – Myths Debunked

Feb 10 2023

In this week’s bulletin, Charlie talks about our responses after a disaster and addresses some misconceptions about immediate responders. I...

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What is a ‘Grey Rhino’ and Should I Be Worried About Them?

Jan 13 2023

In this week’s bulletin, Charlie looks at the concept of a ‘Grey Rhino’ and how organisations should deal with them....

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Thoughts on the Coming New Year

Jan 06 2023

In the first bulletin of 2023, Charlie discusses the potential issues that may arise this year and how organisations may...

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Disaster Trolls Podcast

Nov 18 2022

Charlie recommends a podcast series he’s been listening to recently and discusses why it is important for business continuity professionals...

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You’re on the slippery slope…

Oct 07 2022

In this week’s bulletin, Charlie talks about how to rebuild your reputation after a mistake, the government being in a...

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James Watt of BrewDog – Never go to court?

Sep 30 2022

This week's bulletin looks at reputation, court cases, and how to manage targeted abuse.

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Should PMs Party?

Aug 26 2022

In the age of camera phones and social media, it has become harder for public figures to hide from the...

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The Role of Human Resources in Workplace Emergency Management

Aug 05 2022

Human resource (HR) leaders have a crucial role in workplace emergency management. They should support all stages of the emergency...

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Include a ‘Working Strategy’ in Your Plans

Jul 22 2022

This week, Charlie discusses why using a simpler incident response model is better suited for clients. For a long time,...

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Working in a Hybrid World – The Future of Incident & Crisis Management Rooms

May 20 2022

Business Continuity Awareness Week (BCAW) has been running this past week to raise awareness about the new hybrid work environment and...

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Rota Power Cuts and an Old Incident Revisited – Auckland Power Outage, 1998

May 06 2022

This week, Charlie discusses his experience with power cuts in Johannesburg, and previous famous power cuts, such as in Auckland....

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Product Recall: A Checklist of Actions

Apr 22 2022

This week, Charlie creates a checklist for you to follow in case of a product recall situation. This week I...

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Managing incidents ‘on the back foot’ – Britain’s poor response to issuing visas to Ukrainian refugees

Mar 11 2022

With the ongoing criticism of the UK’s visa scheme for refugees fleeing the war in Ukraine and the news that...

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Common Crisis Lessons Visible Within the Ukraine Conflict

Mar 04 2022

While in the midst of an international conflict, Charlie comments on the lessons we can all learn from the crisis...

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Crisis Communications – Do You Have a Team?

Feb 25 2022

Charlie lists his suggestions for organising your incident management to include communications roles, and what that may look like.

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Case Study Zouma: Don’t Mess With Cats…

Feb 11 2022

This week, Charlie comments on how Raith Rovers and West Ham have handled their recent PR incidents, and what we...

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