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Browse the latest BC Training Bulletins
The RAAC Crisis – What Can We Learn?
Sep 08 2023
This week, Charlie discusses the ongoing RAAC (Reinforced Autoclaved Aerated Concrete) crisis and advises us on what we can take...
An Old Threat Returns…Computer Outage
Sep 01 2023
Charlie discusses the recent IT failure of NATS which caused numerous flight delays and gives an insight into why we...
When to Use Silence as a Crisis Media Strategy
Aug 25 2023
In this week’s bulletin, Charlie discusses the positives and potential drawbacks of keeping silent after an incident, and looks at...
Arrogance: The Undoing of Many Senior Managers – NatWest Thoughts
Jul 28 2023
In this week’s bulletin, Charlie shares his thoughts on the recent NatWest scandal and discusses how senior managers should handle...
The Covid Inquiry: Some Thoughts
Jun 30 2023
In this bulletin, Charlie shares his thoughts and opinions on the current controversy revolving around the Scottish Government. He dissects...
Coordinating Emergency Response and Business Continuity in Manufacturing
Jun 16 2023
Charlie discusses the different emergency response and business continuity issues to consider after an incident, and how both teams can...
What can we learn from the recent outbreak of fighting in Sudan?
Apr 28 2023
In this week’s bulletin, Charlie discusses the importance of being prepared for potential incidents when sending staff abroad for work...
Online Reputation Management
Mar 03 2023
In today’s bulletin, Charlie discusses how you could salvage your reputation after an accusation, using Online Reputation Management (ORM) companies....
Disaster Response – Myths Debunked
Feb 10 2023
In this week’s bulletin, Charlie talks about our responses after a disaster and addresses some misconceptions about immediate responders. I...
What is a ‘Grey Rhino’ and Should I Be Worried About Them?
Jan 13 2023
In this week’s bulletin, Charlie looks at the concept of a ‘Grey Rhino’ and how organisations should deal with them....
Thoughts on the Coming New Year
Jan 06 2023
In the first bulletin of 2023, Charlie discusses the potential issues that may arise this year and how organisations may...
Disaster Trolls Podcast
Nov 18 2022
Charlie recommends a podcast series he’s been listening to recently and discusses why it is important for business continuity professionals...
You’re on the slippery slope…
Oct 07 2022
In this week’s bulletin, Charlie talks about how to rebuild your reputation after a mistake, the government being in a...
James Watt of BrewDog – Never go to court?
Sep 30 2022
This week's bulletin looks at reputation, court cases, and how to manage targeted abuse.
Should PMs Party?
Aug 26 2022
In the age of camera phones and social media, it has become harder for public figures to hide from the...
The Role of Human Resources in Workplace Emergency Management
Aug 05 2022
Human resource (HR) leaders have a crucial role in workplace emergency management. They should support all stages of the emergency...
Include a ‘Working Strategy’ in Your Plans
Jul 22 2022
This week, Charlie discusses why using a simpler incident response model is better suited for clients. For a long time,...
Working in a Hybrid World – The Future of Incident & Crisis Management Rooms
May 20 2022
Business Continuity Awareness Week (BCAW) has been running this past week to raise awareness about the new hybrid work environment and...
Rota Power Cuts and an Old Incident Revisited – Auckland Power Outage, 1998
May 06 2022
This week, Charlie discusses his experience with power cuts in Johannesburg, and previous famous power cuts, such as in Auckland....
Product Recall: A Checklist of Actions
Apr 22 2022
This week, Charlie creates a checklist for you to follow in case of a product recall situation. This week I...
Managing incidents ‘on the back foot’ – Britain’s poor response to issuing visas to Ukrainian refugees
Mar 11 2022
With the ongoing criticism of the UK’s visa scheme for refugees fleeing the war in Ukraine and the news that...
Common Crisis Lessons Visible Within the Ukraine Conflict
Mar 04 2022
While in the midst of an international conflict, Charlie comments on the lessons we can all learn from the crisis...
Crisis Communications – Do You Have a Team?
Feb 25 2022
Charlie lists his suggestions for organising your incident management to include communications roles, and what that may look like.
Case Study Zouma: Don’t Mess With Cats…
Feb 11 2022
This week, Charlie comments on how Raith Rovers and West Ham have handled their recent PR incidents, and what we...
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