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Crisis communications, a dark art?

Charlie looks at Timothy Coombs' ‘Situational Crisis Communications Theory’ and how you can develop a crisis response strategy from it.

29 November 2019

“It was great to have James McAlister as a trainer because of his knowledge and experience in the field of Crisis Management and BCM, through this he was able to provide practical (real life) examples to back up the theory.”

Leonard Williams
thyssenkrupp Business Services
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