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Bulletin / IT Disaster Recovery

The British Airways IT Outage – An Alternative View

Armageddon avoided

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The Case Against Situational Crisis Communication Theory

Following Charlie's previous bulletin 'Crisis communications, a dark art?' about how you can develop a crisis response strategy from Timothy Coombs' Situational Crisis Communications Theory (SCCT), this week's guest author Jim Preen makes his case against SCCT.

17 January 2020

“The tutor [James McAlister] was exceptional - highly recommend.”

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