Bulletin / Crisis Management
Crisis Communications Support Teams - What are they and do I need one?
Logging in a Digital Age
Dealing with emotion in crisis communications – the UK results fiasco
Achieving situational awareness during an incident
A Model for Situational Awareness
The Effects of Stress on the Ability of Teams and Individuals to Manage Incidents
Building an Incident Team Competency Framework
COVID-19 – A massive failure of risk management?
Dominic Cummings – A crisis management case study
Business Continuity and Coronavirus - Marks out of 10
After coronavirus, what next?
Coronavirus Public Reaction – ‘Keep calm and carry on’ or bystander effect?
Coronavirus (COVID-19) Planning - 7 Steps You Should Take Now
Key Learning Points from the Scottish Continuity Groups Seminar on the 4th February 2020
Pandemic Planning - What is a Pandemic Operating Regime, and do I need one?
Coronavirus (2019-nCoV) - Should we panic?
The Case Against Situational Crisis Communication Theory
Crisis communications, a dark art?
Prince Andrew - How not to draw a line under an incident
So you have been deepfaked..
One disaster leads to another… The loss of Thomas Cook
“He knows exactly what he's done and I hope he comes clean about it.”
Will there be chaos, panic and looting in the Bahamas after Hurricane Dorian?
Lessons learned from British Airways' emergency landing in Valencia
Has the crisis communications ‘golden hour’ disappeared?
'Notre-Dame came far closer to collapsing than people knew. This is how it was saved' - an article by the New York Times
Three crisis management lessons from the recent resignation of the UK’s ambassador to the USA
I am offended by this…
I need a hero…
All Aboard!
Battle of Arnhem, 1944 - What are the business continuity lessons?
Is Your Business Continuity Old Skool?
How communication technology helps meet the duty of care
Danny Baker - A lesson in how not to manage a crisis
Fools rush in...
Hurricane Planning – New Learning Points
To recall or not to recall
Business Continuity 2025 – What will incidents look like?
Using dark websites for crisis communication - three case studies: Norsk Hydro, Boeing and Ethiopian Air
Preparing your crisis management team for responding to a terror event
It’s tough at the top…
Drones and Airports
LA LA LA I am not listening...
Decision making during crises and how to avoid groupthink
Effects of Stress on Incident Teams
Does Crisis Communications response change when conducted in countries which have authoritarian regimes?
Talk is Cheap
Writing Incident Management Objectives
Extreme Business Continuity - Lessons from Hurricane Maria
To invoke or not to invoke, that is the question?
“Peace in our time” - Donald and Kim: A Crisis Communications View
Is social media changing?
A review of TSB’s communications in response to their failed IT upgrade
FCK – Comments on the KFC Crisis
H&M Hoodie Crisis
Fake news again…
Thought for the week
Is this the end of Ryanair?
The Dark Side of Incident Recovery
Harvey and Irma - What can we learn?
Free Training Courtesy of President Trump
'Fire and Fury' – What’s Next?
What is a playbook and do you need one?
Building Crisis and Incident Management Teams Webinar
Tables Turned – Managing a Reputation Incident
The Grenfell Fire Fallout...
Defining the Competency Requirements for Incident Teams
United Airlines Incident - Some different thoughts!
Football attacks – are we ready?
How a Business Continuity manager should respond on hearing about the London terrorist attack
Only 32 million people were watching...
Incident Micromanagement - Good or bad?
A Business Continuity Manager's Guide to Fake News
Love your Incident Management Support Team!
Trump Press Conference – What can we learn?
The Role of the Business Continuity Manager
Sending staff home after an incident – a checklist!
How people behave in disasters...
Does art resemble real life or vice versa…
With the Olympics over, will there be a Zika virus legacy to face?
Zika Revisited...
Can I really rely on my entire workforce to support a recovery?
Things fall apart...
Five Business Continuity Lessons From The Chilcot Enquiry
Gaff or Crisis
Quote of the Day!
Fool if you think it’s over
Prevention is better than Cure
Alton Towers Rollercoaster Crash
The Beautiful Game
Sorry seems to be the hardest word
Recovering Business Reputation after a Scandal
The Importance of Debriefing
Weathering the storm - dealing with the unexpected
Armageddon
“The tutor James [McAlister] was excellent, providing extra slides to further explain the content and also providing mock questions every evening which really helped.”
Hannah Brookman
RBS View further testimonials