Following Charlie's previous bulletin 'Crisis communications, a dark art?' about how you can develop a crisis response strategy from Timothy Coombs' Situational Crisis Communications Theory (SCCT), this week's guest author Jim Preen makes his case against SCCT.
17 January 2020
“James [Royds] was excellent. This is the second time he has delivered a course I have attended, both of which have been superb.”Tim Mansfield
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