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Bulletin
- Category: Good Practice Guidelines
- Category: Crisis Management
- Category: Exercise Planning
- Category: Cyber
- Category: Writing the Plan
- Category: Business Impact Analysis
- Category: Supply Chain
- Category: Organisational Resilience
- Category: Introduction to Good Practice
- Category: Lead Auditor
- Category: IT Disaster Recovery
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- Archive: 2022
- Archive: 2021
- Archive: 2020
- Archive: 2019
- Archive: 2018
- Archive: 2017
- Archive: 2016
- Archive: 2015
- Archive: 2014
- Archive: 2013
- Archive: 2012
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Bulletin (continued)
- James Watt of BrewDog – Never go to court?
- Cyber Attacks on Hospitals - What are the Impacts? (Part 2)
- Cyber Attacks on Hospitals - What are the Impacts?
- Her Majesty Queen Elizabeth II 1926-2022
- Why Operational Resilience Ignores Resilience Professionals
- Should PMs Party?
- The 5 Golden Rules of When Business Continuity Software Goes Bad
- Have Cyber Attacks Killed People?
- The Role of Human Resources in Workplace Emergency Management
- Has Health & Safety Gone Mad?
- Include a ‘Working Strategy’ in Your Plans
- Tips for improving your approach to business continuity exercises
- What Happens When You Lose a Leader?
- Flu Pandemic Planning 2006 and What Really Happened!
- Considering robotic process automation to enhance your business resilience? Here are some key considerations
- Why do we not believe…?
- Defining RTOs - Help Needed
- Business Continuity in Saudi Arabia - It's Good!
- Working in a Hybrid World - The Future of Incident & Crisis Management Rooms
- CYBERUK 2022 – What Did We Learn?
- Rota Power Cuts and an Old Incident Revisited – Auckland Power Outage, 1998
- What Happened to UK Data Privacy Compliance?
- Product Recall: A Checklist of Actions
- Revising Your Business Continuity Strategies in Response to the Rising Trend of Working Anywhere
- Looking After Your People During a Cyber Incident
- Scenario-specific Crisis Level Plans
- Hints and Tips for Delivering Online Business Continuity Training and Exercises
- Managing incidents ‘on the back foot’ - Britain’s poor response to issuing visas to Ukrainian refugees
- Common Crisis Lessons Visible Within the Ukraine Conflict
- Crisis Communications - Do You Have a Team?
- Hurry Up and Wait…
- Case Study Zouma: Don’t Mess With Cats…
- Boris, Watt and the Footballer
- Still trying to manage business continuity or risk using spreadsheets? It’s time to move on…
- Five Tips for Successful Business Continuity Planning
- Ransomware Negotiation Tactics
- Verisimilitude and its Importance in Exercises
- Amedia AS Cyber Hack Case Study: A review of their crisis communications from 28th December 2021 - 7th January 2022
- Top 10 Bulletins in 2021!
- Storm Arwen: Lessons Re-Identified?
- Hints and Tips for Running SIMEX Exercises
- Crisis Support Teams – What are they & do I need one?
- Learning Points From the SEPA Cyber-Attack
- Comments on the Yorkshire Cricket Club Racism Crisis
- Wicked Problems - What Do I Need To Know?
- Closing the Gap Between Cyber Security and Business Continuity Management
- The Future of Incident & Crisis Management Rooms Post COVID - In a Hybrid Working World
- Is Business Continuity One of the Victims of COVID?
- Fantasy Crisis Communications - Prince Andrew
- Embedding BC for a More Resilient Future
- Dealing with Anniversaries
- Preparation for Protest
- Low-Level Cyber Attacks
- What Can We Learn? - Afghanistan 2021
- A Guide to Writing Contingency Plans/Playbooks
- Building Resilience and Security for Long-Term Remote Working
- ‘Countdown to Zero Day’ By Kim Zetter - Book Review
- Cyber Podcasts You Need To Listen To!
- Location, Location, Location!
- A Checklist for the Loss of People
- Kaseya Attack: What is a Supply Chain Cyber Attack?
- Is Crisis Management Only For “Unprecedented and Extraordinary Events”?
- The Importance of Incident Response Training for First Responders
- BrewDog Crisis Communications: Case Study Review
- Hypercomplexity: Which Incidents Should We Be Preparing For?
- Process Controls, SCADA and Cyber Security
- The Differences Between a Cyber and a 'Normal' Incident
- How to Beat Crisis Fatigue and Build Resilience with Microsimulations
- How to Develop a Highly Effective Crisis Management Team
- Isle of Coll Fire - A view from the frontline
- Communications with Stakeholders after a Ransomware Attack
- The Hidden Costs of Ransomware
- Writing Incident Scenarios: An Operational Resilience Trend Returns
- It's OK, it’s in the Cloud: Lessons from the Fire in the OVHcloud Data Centre
- Operational Resilience: Is it just business continuity done properly?
- Demonstrating business continuity's return on investment
- Credential Stuffing - A different type of cyber attack
- We want to hear from you!
- The changing face of journalism and how it should be reflected in our plans
- Beware of the self-wiggling mouse – Cyber vulnerabilities in the water industry
- Business Continuity Capability – What is it and do I need it?
- Failing to plan is… The importance of contingency planning – The quarantine debacle
- The Yin and Yang of a Cyber Incident Response - The SEPA Cyber Incident: A Case Study
- Once COVID-19 is over, should we have a written pandemic plan? – A debate
- Don’t do a Wilfred Owen – Look after yourself and those around you, as we see the beginning of the end of the pandemic
- 2021 - We must keep 'match fit' and warmed up
- Top 10 Bulletins of 2020
- The future of business continuity, post COVID-19
- Is the response to COVID-19 a business continuity issue?
- Ransomware attack: Who are you going to call, Mike?
- Hackney Council's Cyber Incident: A communications playbook of good practice?
- The difference between a generic response and contingency plans
- OUT NOW: Business Continuity Exercises: Quick Exercises to Validate Your Plan
- Cyber Ransoms - Should I Pay?
- AVAILABLE TO PRE-ORDER: Business Continuity Exercises: Quick Exercises to Validate Your Plan
- Avoiding burnout during your COVID-19 response
- What is doxing, and should I be worried about it?
- Crisis Communications Support Teams - What are they and do I need one?
- Marks out of 100 for the NZ Stock Exchange Cyber Incident Response
- Was COVID-19 a ‘Black Swan’? And why this is an important question…
- My Thoughts On Online Exercises
- Logging in a Digital Age
- COMING SOON! Business Continuity Exercises: Quick Exercises to Validate Your Plan
- Dealing with emotion in crisis communications – the UK results fiasco
- What type of incident is business continuity meant to deal with?
- Achieving situational awareness during an incident
- A Model for Situational Awareness
- The Effects of Stress on the Ability of Teams and Individuals to Manage Incidents
- Building an Incident Team Competency Framework
- Why, for many organisations, we are entering the most dangerous period of coronavirus.
- Why you shouldn’t develop a new Pandemic Plan
- The Business Continuity Manager’s role in the recovery phase of coronavirus
- COVID-19 – A massive failure of risk management?
- 20/20 Vision: Comments on Exercise Iris (Scotland’s virus exercise in 2018)
- Dominic Cummings – A crisis management case study
- Marks out of 100 for Easyjet’s Cyber Incident Response
- 20/20 Vision: Comments on Exercise Cygnus (UK's pandemic exercise in 2016) and what happened
- COVID-19 – Why you should be conducting a debrief now!
- Lockdown Learning Webinar Recording - Decision Making During a Crisis
- Crisis Communications - Skype to the rescue
- Lockdown Learning Webinar Recording - Developing an Exercise Programme
- Coronavirus Response: The Peak-End Rule
- Lockdown Learning Webinar - Avoiding Groupthink: Observations on Decision Making During a Crisis
- Panic buying toilet roll – lesson identified or learned?
- Business Continuity and Coronavirus - Marks out of 10
- After coronavirus, what next?
- Coronavirus Public Reaction – ‘Keep calm and carry on’ or bystander effect?
- Coronavirus (COVID-19) Planning - 7 Steps You Should Take Now
- Decision Making During a Crisis - Decision Making Models
- At last, a good example of how to respond to the reputational aspects of a cyber incident
- Key Learning Points from the Scottish Continuity Groups Seminar on the 4th February 2020
- Pandemic Planning - What is a Pandemic Operating Regime, and do I need one?
- Coronavirus (2019-nCoV) - Should we panic?
- The Case Against Situational Crisis Communication Theory
- Travelex - A review of their crisis communications
- Top 10 Bulletins of 2019
- A Child on a Hospital Floor: A Case Study
- Managing incidents in a post-truth world
- Crisis communications, a dark art?
- Prince Andrew - How not to draw a line under an incident
- So you have been deepfaked..
- BCI World 2019 and the Business Continuity Profession
- Cyber Data Risk Assessment
- The Backlog Trap
- Exercise Programmes – What Are They?
- An approach to cyber resiliency: unifying cyber security, incident response and business continuity
- What is a Brexit Operating Regime, and do I need one?
- One disaster leads to another… The loss of Thomas Cook
- “He knows exactly what he's done and I hope he comes clean about it.”
- Where do ISOs come from?
- Will there be chaos, panic and looting in the Bahamas after Hurricane Dorian?
- Lessons learned from British Airways' emergency landing in Valencia
- Has the crisis communications ‘golden hour’ disappeared?
- 'So You've Been Publicly Shamed' - A Podcast Series by Jon Ronson
- Brexit: Baa Humbug
- Part 2: Plans, huh, good God, what are they good for?
- Plans, huh, good God, what are they good for?
- 'Notre-Dame came far closer to collapsing than people knew. This is how it was saved' - an article by the New York Times
- Three crisis management lessons from the recent resignation of the UK’s ambassador to the USA
- I am offended by this…
- Brexit II – Just when you thought it was safe!
- I need a hero…
- All Aboard!
- Battle of Arnhem, 1944 - What are the business continuity lessons?
- Is Your Business Continuity Old Skool?
- How communication technology helps meet the duty of care
- Induction Training: What it should include
- Danny Baker - A lesson in how not to manage a crisis
- Fools rush in...
- Hurricane Planning – New Learning Points
- To recall or not to recall
- Business Continuity 2025 – What will incidents look like?
- Risky Business – Is looking at likelihood a waste of time?
- Preparing for a post-Brexit supply chain and logistics strategy
- Using dark websites for crisis communication - three case studies: Norsk Hydro, Boeing and Ethiopian Air
- Ten years of teaching the CBCI Certification Course - what has changed
- An old threat returns
- Cyber Playbooks - revisited and updated
- 10 Brexit contingency actions you can do now
- Preparing your crisis management team for responding to a terror event
- It’s tough at the top…
- Cyber Incident Management - Looking through the wrong end of the telescope
- Preparing for Brexit
- Brexit, what next…
- Drones and Airports
- Five Business Continuity Predictions for 2019
- Top 10 Bulletins of 2018
- Charlie's Top 10 Business Continuity and Crisis Management Books for Christmas
- What lessons can we learn from Marriott’s response to their Cyber Breach?
- Your Business Continuity Book Recommendations
- LA LA LA I am not listening...
- Decision making during crises and how to avoid groupthink
- What does the BCI World Conference 2018 tell us about the business continuity profession?
- Effects of Stress on Incident Teams
- When Hiring a Crisis Management Advisor, Become an Informed Buyer to Mitigate Unnecessary Risk
- You are on your own mate...
- Does Crisis Communications response change when conducted in countries which have authoritarian regimes?
- Don’t pay by the inch...
- Why no one has all it takes to be a Resilience Officer and why every organization needs one
- Crisis Communications During Cyber Incidents – What you need to do now!
- Talk is Cheap
- Writing Incident Management Objectives
- “Deal or No Deal”
- BC on a Budget: 4 free things entrepreneurs and SMEs can do to enhance their resilience
- Free resources - we like free stuff!!
- Extreme Business Continuity - Lessons from Hurricane Maria
- London Bridge is falling down...
- Glasgow School of Art Fire - Business Continuity and Insurance
- Business Continuity Quote of the Day
- To invoke or not to invoke, that is the question?
- BIA Hints and Tips
- BC Basics - The BIA
- “Peace in our time” - Donald and Kim: A Crisis Communications View
- Business Continuity Plans - The Five Step Model
- In Praise of JESIP
- Checklists - How to Get Things Right
- “The Manifesto for Organizational Resilience” - Some Thoughts
- Business Continuity and Culture
- Is social media changing?
- A review of TSB’s communications in response to their failed IT upgrade
- Developing a Reputation Risk Management Framework
- War, what is it good for...?
- Why the scenario is not important in most exercises
- It was the worst of times, it was the best of times... Observations on the Manchester Bombing
- Cyber Playbooks Revisited - An Example
- Ask The Expert Webinar: Cyber Risk Assessment
- There’s no business, like snow business…
- FCK – Comments on the KFC Crisis
- 3gBC - Slimming your plans…
- Russell Hume Production Shutdown – Some Observations
- 3gBC - Sending the BIA to FatFighters
- ‘Third Generation Business Continuity’
- H&M Hoodie Crisis
- What is the difference between a cyber and a “normal” incident?
- A Review of ‘The Ultimate Business Continuity Success Guide’ by Marty Fox CBCP
- Top 10 Bulletins of 2017
- Ask The Expert Webinar: GPG 2018 - What you need to know
- Fake news again…
- Why I no longer look at financial impacts when conducting a BIA
- When is an ISO not an ISO?
- Some thoughts from BCI World 2017
- 10 lessons from the report on the NHS WannaCry cyber attack
- Business Continuity in the Caribbean
- 'A Beginner's Guide to Cyber Security' Webinar
- Equifax UK - How not to manage the communications of a cyber breach
- Thought for the week
- Is this the end of Ryanair?
- 'Out with the old, in with the new: Changing perceptions of BC' - BCI Education Month Webinar
- The Dark Side of Incident Recovery
- Harvey and Irma - What can we learn?
- Cyber Incident Management Training - 10 Lessons Learned
- Business Continuity Learning - Where do you start?
- Supply Chain Business Continuity Planning Webinar
- Free Training Courtesy of President Trump
- 'Fire and Fury' – What’s Next?
- WAR! What is it good for?
- What is a playbook and do you need one?
- Building Crisis and Incident Management Teams Webinar
- 'Adaptive Business Continuity: A New Approach' by David Lindstedt and Mark Armour - A Review and Critique
- Revamping the Business Continuity Profession: A Response
- Tables Turned – Managing a Reputation Incident
- Business Continuity – A Triumph of Hope Over Experience
- The Grenfell Fire Fallout...
- Recent Terrorist Attacks – Practice Makes Perfect
- The British Airways IT Outage – An Alternative View
- Business Continuity Management Exercises Webinar
- Response to the Manchester Attack
- Some thoughts on the WannaCry Ransomware Attack
- Why Resilience? Why Now?
- Defining the Competency Requirements for Incident Teams
- Business Impact Analysis Webinar
- United Airlines Incident - Some different thoughts!
- Football attacks – are we ready?
- Business Continuity - The Future?
- Why resilience is not the saviour of Business Continuity
- How a Business Continuity manager should respond on hearing about the London terrorist attack
- Is the business continuity profession in decline?
- ISO 22301 and the Business Continuity Octopus
- Only 32 million people were watching...
- Incident Micromanagement - Good or bad?
- A Business Continuity Manager's Guide to Fake News
- Man down - Live exercising some thoughts...
- Why do we not listen…
- How 2017 will be an amazing year for Business Resilience
- Love your Incident Management Support Team!
- Trump Press Conference – What can we learn?
- ‘Do Less’ should be your 2017 business continuity New Year’s resolution!
- Yahoo hack: questions for Business Continuity managers!
- Wishing you a very Merry Christmas from BC Training
- The Role of the Business Continuity Manager
- 'Keystone RTO' a new type of RTO?
- Sending staff home after an incident – a checklist!
- Are business continuity and disaster recovery still on your to-do list?
- Our thoughts from BCI World 2016
- President Trump... Do you have a plan?
- How people behave in disasters...
- Does art resemble real life or vice versa…
- Why All Companies Need A Business Continuity Manager
- Is the PPRS (People, Premises, Resources and Suppliers) list fit for purpose...
- Work like an Egyptian...
- With the Olympics over, will there be a Zika virus legacy to face?
- Zika Revisited...
- We have a recovery plan and exercised it, what next...
- Can I really rely on my entire workforce to support a recovery?
- Cyber Incident Management and how it is different…
- Sometimes we miss the most obvious…
- Things fall apart...
- It's survey time..over to you..
- Five Business Continuity Lessons From The Chilcot Enquiry
- Brexit - Identifying your exposure
- Brexit - the opportunity?
- BIA - To interview or not interview?
- Revisiting Scottish Independence (April 2014) – For better for worse
- Are Zooplankton a Business Continuity issue
- Gaff or Crisis
- Selling Business Continuity to the C-suite.
- The justification for business continuity...
- Chinese Supply Chain Risk
- Brussels attack – same old?
- Blue Swans
- Defining your RTOs
- Business Continuity relationship with Emergency Response
- Cyber Security – is Business Continuity missing a trick?
- Business vs Business Continuity – who wins?
- Jimmy Savile – Lessons learned
- Quote of the Day!
- Supply Chain and Risk
- The Importance of Culture when implementing BC
- The Zika Virus and Business Continuity
- Resilience, I want it but what is it?
- Armageddon avoided
- Je Suis Paris
- Communication system let me down. Why you need a notification system.
- The Minimum Business Continuity Objective: The Cinderella of the BIA
- Crisis Management Lessons
- Fool if you think it’s over
- Keep calm it is only a drill
- Paints a 1000 words
- The Business Continuity Manager 2017
- Thoughts on the Death of a Lion
- Beware Red Kites and Lions
- 7/7 Lessons revisited
- Prevention is better than Cure
- Business Continuity in the Philippines
- Fatalities planning
- The Dangers of Outsourcing
- Alton Towers Rollercoaster Crash
- Breaking up is hard to do
- The Beautiful Game
- Sorry seems to be the hardest word
- Why Do Incidents Occur?
- Business Continuity within Manufacturing
- Does Business Continuity really manage the real risks to your organisation?
- Fire in the Hole
- Beware the creeping crisis
- Making Command Post Exercises as realistic as possible
- Recovering Business Reputation after a Scandal
- A threat from within
- Beware the Cuckoo in the Nest
- Checklist for severe weather
- Terrorist Attacks – What a BCM should do
- 10 Suggested New Year’s Resolutions for Business Continuity Managers!
- Tweets from the ISO22301 Annual Certification Audit in Sweden (December 2014)
- The importance of Personal Business Continuity Planning
- 7 Crisis Management lessons from conducting strategic level exercises
- The Importance of Debriefing
- Ebola. Don’t panic
- What can we learn from Flight MH17
- Seven deadly sins
- Tips on an ISO22301 audit
- What do you take with you during a fire evacuation
- Weathering the storm - dealing with the unexpected
- Lesson learnt from a recent audit
- Finally some resolutions you won’t break
- Perfect planning. Make sure you have included everything
- Perfect Planning Part Two
- Don’t have your files held to ransom
- To Frack or not to Frack?
- When Cloud Computing goes wrong
- Send in Eeyore
- Armageddon
- Is it a beef burger?
- 0 Hours RTO
- Google Drive
- Titanic Anniversary
- PIP Implants
- Welsh Minors
- Counting the cost of the riots
- You can have any Ford you like as long as you do not want Black