Live Online Courses

BCI Incident Response and Crisis Management
Live Online Course

Professional Practices 2 Days £1,050.00 (+ VAT)

Course Overview/Dates

This course is a comprehensive learning opportunity covering all aspects of developing and implementing an incident response structure and crisis management capability. It begins with learning how to build an incident response structure (as introduced in the Design stage of the Business Continuity Management Lifecycle) and goes beyond incident management into learning how to build a crisis management capability in an organisation.

This BCI training course is delivered as a two day, live online training course by an approved BCI tutor. Scheduled breaks will be provided within each session. During the course, delegates will be able to use their microphones to take part in discussions and ask the tutor any questions, there is also the option to use a webcam too. Interactivity features used during the training may include the use of breakout sessions for group work, polls and quizzes. The course is delivered via GoToTraining.

All live online BCI course bookings include a non-printable electronic copy of the Good Practice Guidelines (GPG) 2018, specifically created for live online training. A hard copy version of the GPG 2018 can be purchased via our shop.

Timings are indicative and exact timings may vary due to student experience and their interest in certain topics. The course may finish earlier if all topics have been covered.

Timetable

Day 1 09.30-12.30 BST 13.30-16.30 BST
Day 2 09.30-12.30 BST 13.30-16.30 BST

What's included?

  • Electronic course slides
  • Non-printable electronic Good Practice Guidelines 2018
  • Certificate of attendance

Course Dates

Dates Number of days Location Price
Thu 9 Dec 2021
£1,050.00 Book
Course tutor: James McAlister MA DipBCM DipEd Hon FBCI FICPEM
Thu 28 Apr 2022
£1,050.00 Book
Course tutor: James McAlister MA DipBCM DipEd Hon FBCI FICPEM
Thu 7 Jul 2022
£1,050.00 Book
Course tutor: James McAlister MA DipBCM DipEd Hon FBCI FICPEM
Thu 8 Dec 2022
£1,050.00 Book
Course tutor: James McAlister MA DipBCM DipEd Hon FBCI FICPEM
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Details & Programme

The course is broken down into modules exploring the concepts and principles of incident and crisis management and what tools and techniques can be applied when anticipating and assessing incidents. It also looks at the key activities, roles and responsibilities required for effective incident and crisis management.

This course is based on the BCI Good Practice Guidelines 2018 and reflects the current global thinking from ISO 22301 and BS 11200.

Course Modules

  • Module 1 - Crisis Management Concepts, Principles and Framework
  • Module 2 - Products and Services (Strategic) BIA
  • Module 3 - Building Crisis Management Capability
  • Module 4 - Crisis Management Team Support Facilities and Tools
  • Module 5 - Crisis Response and Recovery
  • Module 6 - Crisis Communications Planning
  • Module 7 - Crisis Management and Table Top Exercise
  • Module 8 - Readiness and Continuous Improvement Training
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Course Benefits

By the end of the sessions you will be able to:

  • Understand the principles, strategies and techniques of incident response and crisis management.
  • Develop the knowledge and skills necessary for implementing an effective structure and processes for responding to, and managing incidents, and crises.

Completing this course will contribute towards your Continuing Professional Development (CPD). Further information can be found on the BCI's website here.

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Who Should Attend?

  • Business Continuity and resilience practitioners who require an in depth knowledge and understanding of how to build an incident and crisis management capability in an organisation.
  • It is recommended that students have a minimum of a CBCI or equivalent credential with experience of working in a continuity and resilience related role.
  • This course is not a crisis leadership or crisis communications training course but is designed for those with responsibilities for developing and implementing incident and crisis management plans and procedures and that may have an active role in a crisis management team.
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Tutors

James McAlister

James McAlister

MA DipBCM DipEd Hon FBCI FICPEM

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In-house Options

If you would like this training delivered for your organisation only, please contact the BC Training team on 01253 542650 or email info@b-c-training.co.uk.

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Locations

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Testimonials

“James [McAlister] was very interesting to listen to. He made you feel at ease asking questions and really explained the learning.”

Leslie Kellaway
ITV

Overall course rating: 9/10

2021

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