Frequently Asked Questions
How do I book a course?
Courses can be booked via our website with options to pay by card or invoice, we can provide a quotation and booking form for the course if you need to apply for approval to attend and we also accept Purchase Orders as confirmation of booking.
Are there standard Terms & Conditions that apply to bookings?
Yes, a full set of Terms & Conditions can be found here which should be read and understood before booking.
Do I pay VAT if I am based outside of the UK?
VAT is only applicable to UK-based organisations and individuals
Do you deliver public courses in-house?
We can deliver any of our public courses as a private course for an organisation, either onsite or live online. Private courses start from a minimum of 5 delegates and pricing is available on request.
Is accommodation provided with classroom courses?
BC Training courses are non-residential. Delegates may prefer to stay at the venue or a nearby hotel if the venue does not provide accommodation.
Are refreshments and lunch provided on classroom courses?
There is coffee and tea available at the start of each day and during breaks. A cooked lunch is also provided.
Are the courses suitable for those whose first language is not English?
Yes, we have delegates attend our courses from all over the world, including Europe, Africa and the Middle East. For the CBCI Exam, delegates may contact the BCI to apply for an extra 30 minutes if their first language is not English.
How many delegates attend the courses?
BC Training has a maximum of 16 students per course.
What is the style of teaching?
A mixture of styles are used throughout our courses. An important part of BCT courses is to ensure that delegates get lots of opportunity to practice the skills they have learned during training and get ‘hands on experience’. All of our tutors have extensive experience of business continuity and students are encouraged to make best use of the tutor’s experiences.
What do I need to bring to my course?
Some courses have required reading, so you should ensure you have access to the reading materials during the course – information regarding required/recommended reading will be stated on the specific course page. You will be provided with either a folder containing the course materials on classroom courses or electronic materials on live online courses. We also recommend ensuring you have a pen and notebook to take notes.
What preparation should I do before the CBCI Certification Course?
The required reading for the course is the Good Practice Guidelines (GPG) 2018 and it is advisable to read through prior to attending, as both the course and exam are based on the GPG.
How much preparation do I need to do before the CBCI Exam?
It is dependent on how you prefer to learn, but most delegates read through their notes each night of the course and carry out 2-3 hours of revision on the night before their exam. The BCI recommend a minimum of 24 hours of individual study in total prior to the exam.
What preparation should I do before a Professional Practices course?
We would advise that delegates have already have taken the CBCI Certification Course or have a solid background and knowledge in business continuity. It is also advisable to ensure you have a copy of the Good Practice Guidelines (GPG) 2018 and have read through thoroughly before attending.