{"id":243389,"date":"2022-12-20T16:41:24","date_gmt":"2022-12-20T16:41:24","guid":{"rendered":"https:\/\/www.b-c-training.com\/?page_id=243389"},"modified":"2022-12-20T16:41:25","modified_gmt":"2022-12-20T16:41:25","slug":"customer-service-policy","status":"publish","type":"page","link":"https:\/\/www.b-c-training.com\/docs\/customer-service-policy\/","title":{"rendered":"Customer Service Policy"},"content":{"rendered":"
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At BC Training Ltd we strive to deliver the highest standards for our customers and endeavour to provide the best possible service at all times. Our customer service policy makes clear our commitment to provide an excellent service and outlines what our customers can expect from us.<\/p>\n
Every member of BC Training Ltd is committed to providing a responsive, knowledgeable and professional service.<\/p>\n
We promise to:<\/p>\n
We aim to:<\/p>\n
BC Training Ltd seeks fair and prompt solutions in response to any customer complaints. Any issues should be sent in via the contact channels below, where they will be acknowledged in the first instance. From there, they will then be directed to the attention of the appropriate person and discussed with the Directors before you receive a full response. We aim to respond fully to complaints within ten working days.<\/p>\n
If you would like to make any comments, raise a query or make a complaint about the service you have received, please contact us using the details outlined below. We aim to respond to your query within two working days.<\/p>\n
Head Office Address Telephone UK<\/strong>: 01253 542650<\/p>\n Telephone Rest of World<\/strong>: +44 1253 542650<\/p>\n Email:<\/strong>\u00a0<\/span>info@b-c-training.co.uk<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" Customer Service PolicyAt BC Training Ltd we strive to deliver the highest standards for our customers and endeavour to provide the best possible service at all times. Our customer service policy makes clear our commitment to provide an excellent service and outlines what our customers can expect from us. Our Customer Charter Every member of […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":243356,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"_links":{"self":[{"href":"https:\/\/www.b-c-training.com\/wp-json\/wp\/v2\/pages\/243389"}],"collection":[{"href":"https:\/\/www.b-c-training.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.b-c-training.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.b-c-training.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.b-c-training.com\/wp-json\/wp\/v2\/comments?post=243389"}],"version-history":[{"count":2,"href":"https:\/\/www.b-c-training.com\/wp-json\/wp\/v2\/pages\/243389\/revisions"}],"predecessor-version":[{"id":243391,"href":"https:\/\/www.b-c-training.com\/wp-json\/wp\/v2\/pages\/243389\/revisions\/243391"}],"up":[{"embeddable":true,"href":"https:\/\/www.b-c-training.com\/wp-json\/wp\/v2\/pages\/243356"}],"wp:attachment":[{"href":"https:\/\/www.b-c-training.com\/wp-json\/wp\/v2\/media?parent=243389"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
<\/strong>Business Continuity Training Ltd
21 Fairhaven Road
Lytham St Annes
Lancashire
FY8 1NN
United Kingdom<\/p>\n