BCI Introduction to Operational Resilience (Live Online)
This BCI Introduction to Operational Resilience course has been designed to provide an introduction to the essential components of operational resilience and to equip students with knowledge and skills that can be applied in their own organisation.
What’s included?
- Electronic course slides
- Electronic certificate of attendance
- Electronic watermarked and non-printable copy of the Good Practice Guidelines 7.0
Details
Course Description
This one day BCI Introduction to Operational Resilience course focuses on practical, adaptable strategies and on best practices. Examples, drawing on the actual experiences of different organisations, are included to illustrate points and to provide the focus of discussion.
The course moves through definitions of operational resilience, explanation of the pillars of resilience, assessment of the factors necessary to implement and embed operational resilience into the fabric of an organisation, and the importance of the organisation’s internal environment. Throughout the course, students are encouraged to explore the issues and options possible in different contexts and to apply these to their own situation.
The course comes complete with course slides and a workbook that contains exercises to be completed throughout the course and other complimentary resources. The course is based on the Good Practice Guidelines Edition 7.0 and reflects current International Standards in business continuity.
This BCI training course is delivered as a one day, live online training course by an approved BCI tutor. Scheduled breaks will be provided within each session. During the course, delegates will be able to use their microphones to take part in discussions and ask the tutor any questions, there is also the option to use a webcam too. Interactivity features used during the training may include the use of breakout sessions for group work, polls and quizzes. The course is delivered via GoToTraining.
The Good Practice Guidelines Edition 7.0 is the recommended reading for this course. A free watermarked and non-printable electronic copy is included with the course. Hard copies are also available to purchase via our website. Pre-reading prior to attending the course is advisable.
The timings for this training are 9am-4pm UK time.
The cost of this course (ex VAT) is £525.00 / €625.00 / $700.00.
Course Modules
Module 1 - Introduction to Operational Resilience
- What is resilience?
- Operational resilience and other disciplines
- Operational resilience and organisational resilience
Module 2 - Pillars of Operational Resilience
- Prevent
- Adapt
- Respond to
- Recover from
- Learn
Module 3 - Components for Effective Incorporation of Operational Resilience
- Components of operational resilience
- Identifying important business services
- Customer journey for services
- Risk appetite
- Risk assessments
- Setting impact tolerance
- Developing resilience strategies
- Key components of resilience strategies
- Developing response plans
- Testing the plans
- Enabling effective continuous improvement
- Training and PDCA cycle
Module 4 - Governance and Resilience Culture
- Governance
- Breaking dow silo working
- Resilience culture
- Culture of improvement
- Integration of governance, resilience culture, and continuous improvement
- Aligning operational resilience with regulatory compliance
Module 5 - Case Study: Toyota Recall Crisis
- Lesson Learned
- Strategic response
Course Video
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Download Brochure - BCI Introduction to Operational Resilience (Live Online)
Download your own copy of the brochure below, with full details on the course, including course content and FAQs.
Programme
09:00 - 09:15
Introduction
09:15 - 10:30
Module 1 - Introduction to Operational Resilience
- What is resilience? - Operational resilience and other disciplines - Operational resilience and organisational resilience10:30 - 10:45
Break
10:45 - 12:00
Module 2 - Pillars of Operational Resilience
- Prevent - Adapt - Respond to - Recover from - Learn12:00 - 13:00
Lunch
13:00 - 13:45
Module 3 - Components for Effective Incorporation of Operational Resilience
- Resilience - Components of operational resilience - Identifying important business services - Customer journey for services - Risk appetite - Risk assessments - Setting impact tolerance - Developing resilience strategies - Key components of resilience strategies - Developing response plans - Testing the plans - Enabling effective continuous improvement - Training and PDCA cycle13:45 - 14:30
Module 4 - Governance and Resilience Culture
- Governance - Breaking dow silo working - Resilience culture - Culture of improvement - Integration of governance, resilience culture, and continuous improvement - Aligning operational resilience with regulatory compliance14:30 - 14:45
Break
14:45 - 15:45
Module 5 - Case Study: Toyota Recall Crisis
- Lesson Learned - Strategic response15:45 - 16:00
Course Review
Please note, timings are indicative and exact timings may vary due to delegate experience and their interest in certain topics. The course may finish earlier if all topics have been covered.
Course Benefits
By the end of the BCI Introduction to Operational Resilience course, delegates will be able to:
- Understand the scope and importance of operational resilience
- Explain and demonstrate the application of the pillars that underpin resilience within organisations
- Understand strategies and best practices for incorporating operational resilience into organisational plans, procedures and culture
- Be aware of the requirements for effective response and recovery plans
- Identify the key roles of governance and resilience culture in enabling effective resilience plans and processes
Completing this course will contribute towards your BCI Continuing Professional Development (CPD). Further information can be found on the BCI’s website here.
Who Should Attend?
- Business leaders, operational managers, risk management professionals, and anyone involved in, or responsible for, business continuity, disaster recovery or operational resilience within their organisations.
- The course has been designed to be applicable to all business sectors as it focuses on underpinning principles and strategies that can be adapted to different contexts.
In-House Options
If you would like this BCI Introduction to Operational Resilience training course delivered privately for your organisation, please contact the BC Training team on 01253 542650 or email [email protected].
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