Travelex - A review of their crisis communications
Charlie looks at the recent Travelex incident and what we can learn from their response and crisis communications.
Bulletin / Latest
Top 10 Bulletins of 2019
With 2020 approaching, we are counting down our Top 10 bulletins of 2019.
A Child on a Hospital Floor: A Case Study
Charlie looks at one of the main news stories during the election campaign and considers how social media can be used and misused in incidents.
Managing incidents in a post-truth world
With the election approaching, Charlie discusses its relevance to business continuity professionals and how we should deal with incidents in a post-truth world.
Crisis communications, a dark art?
Charlie looks at Timothy Coombs' ‘Situational Crisis Communications Theory’ and how you can develop a crisis response strategy from it.
Prince Andrew - How not to draw a line under an incident
Charlie discusses Prince Andrew's recent interview with Newsnight and what crisis communications lessons we can learn from it.
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