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Browse the latest BC Training Bulletins
Managing incidents in a post-truth world
Dec 06 2019
With the election approaching, Charlie discusses its relevance to business continuity professionals and how we should deal with incidents in...
Crisis communications, a dark art?
Nov 29 2019
Charlie looks at Timothy Coombs’ ‘Situational Crisis Communications Theory’ and how you can develop a crisis response strategy from it....
Prince Andrew – How not to draw a line under an incident
Nov 22 2019
Charlie discusses Prince Andrew’s recent interview with Newsnight and what crisis communications lessons we can learn from it. I talked...
So you have been deepfaked..
Nov 15 2019
This week Charlie looks at deepfakes and why we need to be aware and exercise this risk. Imagine… You are...
BCI World 2019 and the Business Continuity Profession
Nov 08 2019
Charlie shares some observations on BCI World 2019 and what the conference tells us about the business continuity profession. Charlie...
Cyber Data Risk Assessment
Nov 01 2019
Charlie proposes an inventory of information which your organisation should consider to conduct a cyber data risk assessment. This week...
The Backlog Trap
Oct 25 2019
Following this week’s CBCI Certification Course, Charlie shares his thoughts on the backlog trap. This week I have been teaching the CBCI...
Exercise Programmes – What Are They?
Oct 18 2019
In today’s bulletin Charlie looks at different exercises your organisation can carry out to verify your end-to-end business continuity solution....
An approach to cyber resiliency: unifying cyber security, incident response and business continuity
Oct 11 2019
This week’s bulletin has been written by guest author Chandrasekar S, who suggests that bringing cyber security, incident response and...
What is a Brexit Operating Regime, and do I need one?
Oct 04 2019
With the 31st October approaching, Charlie explores the idea of a Brexit Operating Regime and some preparations that your organisation...
One disaster leads to another… The loss of Thomas Cook
Sep 27 2019
Following the recent news of Thomas Cook’s collapse, Charlie looks at one possible contribution to their failure. I am always...
“He knows exactly what he’s done and I hope he comes clean about it.”
Sep 20 2019
This week Charlie shares his comments on the crisis communications aspect of the Prince Andrew and Jeffrey Epstein scandal. I...
Where do ISOs come from?
Sep 13 2019
After spending a week observing a series of ISO meetings in Bangkok, Charlie shares his experience of how ISOs are...
Will there be chaos, panic and looting in the Bahamas after Hurricane Dorian?
Sep 06 2019
Charlie looks at what lessons we can learn about responding to disasters, from Rebecca Solnit’s book: A Paradise Built in...
Lessons learned from British Airways’ emergency landing in Valencia
Aug 30 2019
This week Charlie looks at what lessons we can learn from British Airways’ recent emergency landing at Valencia Airport. One...
Has the crisis communications ‘golden hour’ disappeared?
Aug 23 2019
This week’s bulletin has been written by guest author Victoria Cross, who suggests that the rapid growth of social media has...
‘So You’ve Been Publicly Shamed’ – A Podcast Series by Jon Ronson
Aug 16 2019
Charlie shares an interesting podcast series on the effects of social media. I am on holiday this week, so I...
Brexit: Baa Humbug
Aug 09 2019
Charlie looks at a different aspect of the effects of a no-deal Brexit. This week my brother Alex got top...
Part 2: Plans, huh, good God, what are they good for?
Aug 02 2019
In Part 2 of Charlie’s bulletins on business continuity plans, he looks at the different audiences and how we can...
Plans, huh, good God, what are they good for?
Jul 26 2019
In today’s bulletin, Charlie looks at the purpose of business continuity plans and what they are really used for. Absolutely...
‘Notre-Dame came far closer to collapsing than people knew. This is how it was saved’ – an article by the New York Times
Jul 19 2019
This week Charlie shares an article which reconstructs the Notre-Dame fire. ‘Notre-Dame still stands only because firefighters decided to risk...
Three crisis management lessons from the recent resignation of the UK’s ambassador to the USA
Jul 12 2019
Following the recent resignation of the UK’s ambassador to the USA, Charlie discusses what crisis management lessons we can learn...
I am offended by this…
Jul 05 2019
After Nike chose to cancel the release of its new Independence Day-themed trainers following backlash surrounding the design, Charlie looks...
Brexit II – Just when you thought it was safe!
Jun 28 2019
As both potential Prime Ministers have shown support for a no-deal Brexit, Charlie looks at decision points and synchro matrices...
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