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Ransomware attack: Who are you going to call, Mike?
Nov 26 2020
This week Charlies shares some key learning points on ransomware negotiation. This week I am going to share with you...
Hackney Council’s Cyber Incident: A communications playbook of good practice?
Nov 20 2020
Charlie looks at what lessons can be learnt from the recent cyber-attack at Hackney Council. Kim, my wife and cyber...
The difference between a generic response and contingency plans
Nov 13 2020
This week Charlie compares the differences between a generic response and contingency plans. This week has been very busy for...
OUT NOW: Business Continuity Exercises: Quick Exercises to Validate Your Plan
Nov 06 2020
Charlie discusses what his new book contains and how it can be useful for your organisation. This week I received...
Cyber Ransoms – Should I Pay?
Oct 30 2020
Charlie discusses the possible benefits of paying a cyber ransom and whether this is illegal. I thought this week I...
AVAILABLE TO PRE-ORDER: Business Continuity Exercises: Quick Exercises to Validate Your Plan
Oct 23 2020
This week Charlie shares his new book. Available for pre-order now! Business Continuity Exercises: Quick Exercises to Validate Your Plan by...
Avoiding burnout during your COVID-19 response
Oct 16 2020
Charlie discusses the effects of burnout on your staff and how to prevent it during your COVID-19 response. One theme...
What is doxing, and should I be worried about it?
Oct 09 2020
Charlie looks at doxing, the different ways it can affect your organisation and how you should prepare. The short answer...
Crisis Communications Support Teams – What are they and do I need one?
Oct 02 2020
Charlie discusses allocating crisis communications roles ahead of dealing with an incident within your organisation. This week I taught our...
Marks out of 100 for the NZ Stock Exchange Cyber Incident Response
Sep 25 2020
Charlie looks at the recent cyber incident involving New Zealand’s Stock Exchange, and marks their response out of 100. I...
Was COVID-19 a ‘Black Swan’? And why this is an important question…
Sep 18 2020
This week guest author Claire Powles discusses whether COVID-19 is a Black Swan within business continuity. Many commentators labelled the...
My Thoughts On Online Exercises
Sep 11 2020
In today’s bulletin Charlie shares some thoughts on conducting exercises online. This week I conducted an online exercise and it...
Logging in a Digital Age
Sep 04 2020
In today’s bulletin Charlie discusses how logging incidents has changed in the shift to remote working and online meetings. “If...
COMING SOON! Business Continuity Exercises: Quick Exercises to Validate Your Plan
Aug 28 2020
Look out for Charlie’s book ‘Business Continuity Exercises: Quick Exercises to Validate Your Plan’ coming out this Autumn! The Aim...
Dealing with emotion in crisis communications – the UK results fiasco
Aug 21 2020
Following the release of A-level and GCSE results in the UK, Charlie discusses how to counter an incident which has...
What type of incident is business continuity meant to deal with?
Aug 14 2020
This week Charlie discusses why having a clear scope of the incidents that business continuity is designed to deal with...
Achieving situational awareness during an incident
Aug 07 2020
Following last week’s bulletin, Charlie shares some ideas on how to implement and carry out situational awareness when responding to an...
A Model for Situational Awareness
Jul 31 2020
Charlie shares a model of situational awareness from the Endsley paper and discusses how this can be applied to incident...
The Effects of Stress on the Ability of Teams and Individuals to Manage Incidents
Jul 24 2020
This week Charlie looks at stress and the impact it can have on teams and individuals during incidents. I am...
Building an Incident Team Competency Framework
Jul 17 2020
Charlie outlines his ideas on building an incident team competency framework. This week I thought I would share some ideas...
Why, for many organisations, we are entering the most dangerous period of coronavirus.
Jul 08 2020
This week Charlie discusses why we are entering the most dangerous period of coronavirus for many businesses. In the first...
Why you shouldn’t develop a new Pandemic Plan
Jul 03 2020
This week’s guest author Anthony Martin discusses why you shouldn’t develop a new Pandemic Plan based on COVID-19. As lockdown continues to...
The Business Continuity Manager’s role in the recovery phase of coronavirus
Jun 19 2020
Charlie discusses what the Business Continuity Manager’s role should be in dealing with the recovery phrase of coronavirus. Many of...
COVID-19 – A massive failure of risk management?
Jun 12 2020
Charlie looks at risk management in response to the ongoing COVID-19 outbreak and Black Lives Matter movement. I wanted to...
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